Our Team

Systems Team in Montana

Our Team

Systems Technology Consultant’s team of technicians, customer service representatives and sales personnel make up the backbone of the company and its operations. From project delivery and client services to marketing, business development, and technology services for businesses of all sizes, our team helps guide the company toward its goals and objectives.

Management and Administration

Shaun Brown

President

As President of Systems, Shaun takes the responsibility for overseeing all aspects of the company and continually finding ways to improve the services and the delivery of them to clients. He works to deliver the products Systems has promised to its customers in a way that is more effective and efficient than other IT organizations. He is based in the Billings office.

Teresa Thomson

Client Services Coordinator

Teresa is Systems’ Network Operation Center (NOC) Manager. She specializes in remote management and the proactive maintenance procedures of customers’ IT infrastructure and end-user systems. She works with all technicians to insure top-notch customer service and timely responsiveness to our clients’ needs. She is based in the Missoula office.

John Thomas

Technical Services Coordinator

John is skilled in network infrastructure design and analysis, system integration, multiple operating system platform configuration and management, and network conversions. He has designed, implemented, and administered numerous local and wide area networks, messaging systems, and SQL servers.  John has extensive experience working with cross-platform networks and custom network installations. As Systems’ Technical Services Coordinator, he interacts with clients of all levels, dealing with client escalations and identifying and planning technical needs including technician training goals. He is based in the Billings office.

Julie Maloney

Sales Coordinator

Julie is focused on the planning, and direction of Systems sales activities and sales objectives and marketing efforts. Her primary directives are to assist with the development of Systems marketing and new lead generation as well as developing a sales plan. She works closely with Systems Client Administrators and Account Managers and Coordinators to help assure that we are providing the very best solutions for our clients. She is based in the Missoula office.

Sales and Sales Support

Luke Lucas

Senior Account Manager

As a technology consultant, Luke uses his 20+ years of IT security and systems experience in conjunction with Systems’ vast in-house technical resources to help guide clients to optimize their core IT infrastructure. Luke works to link business processes with information technology to streamline operations and enhance productivity. He is based in the Helena office.

Thad Thad McGrailMcGrail

Account Manager

From customer facing to senior leadership, Thad provides our Systems team and clients a robust blend of experience forged from years in sales, marketing and sales management. He understands the needs of the customer and the mission-critical communication between senior leadership and the technicians providing the services. He is based in the Billings office.

Kris Buehler

Administrative Assistant

As an administrative assistant, Kris is frequently the first point of contact at Systems. She directs customers and clients to the appropriate department and assists the account managers with ordering devices and software that best fits the needs of each client. She is based in the Billings office.

Verna Kroll

Administrative Assistant

Verna performs a wide variety of coordination and scheduling duties, provides technical team support, assists in administrative support, provides assistance to the other Systems offices, and carries out public relations tasks. She is based in the Helena office.

Kate kate pacePace

Sales Support Specialist

Kate supports Morrison-Maierle Systems sales and technical teams with public relations and client communications. She coordinates outreach and development, facilitates routine network reporting, and helps to troubleshoot and translate client issues prior to interaction with our technicians. She is based in the Missoula office.

 Network Technicians

Jay Campbell

Senior Network Technician

Jay installs and implements servers, workstations and networks for Systems clients. Additionally, he also provides IT maintenance and support and offers assistance to the account managers with sales support and customer service. He is based in the Helena office.

Greg Criswell

Senior Network Technician

Greg tracks and supports all of the client project work at Systems. He ensures that they follow a defined process and keeps things on track through communication with the clients. Greg also provides client technical support. He is based in the Helena office.

Mike Newman

Senior Network Technician

Mike works closely with his team of experts to consult, and implement technology solutions for all Systems clients in all of its locations. He works with clients that range in size from one to 10,000 or more users. He is based in the Missoula office.

Certifications: Certified SonicWall Security Professional, Barracuda Message Archiver Certified Product Specialist, Barracuda Certified Engineer, and Barracuda Backup Certified Product Specialist

Todd Nutting

Senior Network Technician

Todd is charged with the administration of network planning, data backup and disaster recovery, and implementing network security audits for all of Systems customers. He is based in the Billings office.

Bradley Lewis

Network Technician

Bradley installs and implements servers, workstations and networks for Systems clients. Additionally, he also provides IT maintenance and support and offers assistance to the account managers with sales support and customer service. He is based in the Missoula office.

Certifications: A+, Net+, Sec +, SonicWall CSSP , and Sec +.

Jesse Daffin

Computer Technician

As a computer technician, Jesse provides IT support, troubleshoots a wide variety of computer issues, and delivers maintenance services to Systems clients. He is based in the Billings office.

Certifications: [US/CAN] Recovery Academy – Foundations, Barracuda Essentials for Office 365 Certified Engineer, Montana Department of Justice Division of Criminal Investigation CJIN  Services training, Datto Certified Advanced Technician, StorageCraft Certified Specialist, and Intronis Certified Partner Technician.

David FossDavid Foss

Network Technician

David installs and implements servers, workstations and networks for Systems clients. He also provides IT maintenance and support and offers assistance to the account managers with sales support and customer service. He is based in the Missoula office.

Certifications: CompTIA Security+, BT326 Barracuda Email Security Service Certified Engineer, BT365 Barracuda Essentials for Office 365 Certified Engineer, BT324 Barracuda Backup Certified Engineer, and Datto Technical Specialist II

Kody Williams

Computer Technician

As a computer technician in our Helena Office, Kody monitors computer systems, provides IT support, and troubleshoots a wide variety of issues and maintenance needs for Systems clients. He is based in the Helena office.