Case Study: WMK Co

WMK Co Case Study Systems IT Support

Challenge

WMK is a growing business, and as they managed business acquisitions they struggled to efficiently streamline inherited hardware and software. They had a desperate need to develop a plan to consolidate software packages, address connectivity to the corporate office for data access, and simplify file sharing. They also needed secure routine backup and a cohesive anti-virus security solution. Management knew they needed a more advanced system offering better employee collaboration, protection of business-critical information, and network control and continuity. The company’s major issues included:

  • Multiple email systems with storage limitations, causing key employees to purge and archive mailboxes on a regular basis to avoid exceeding the storage limitations of their service provider.
  • Lack of centralized file sharing and document control.
  • Inability of remote employees to effectively collaborate with the corporate office.

Solution

After performing a detailed assessment of their needs, Systems’ developed and initiated a major upgrade to the corporate server and implemented terminal services to provide secure access to corporate applications.  A secure data backup plan was also established. Exchange Server was set up and configured to host their e-mail system in-house with three separate domains to reflect the three companies under the WMK Co. umbrella.  Now, internal and remote users can easily collaborate and share documents, printers and other important organizational resources. Centralized file sharing eliminated employee reliance on email attachments, substantially reducing the individual mailbox folder size. Appropriate e-mail retention and virtually unlimited storage facilitated proper reporting and data retention compliance.

Results

Because of our solutions, WMK Co. saw immediate results in their productivity. Their employees are empowered with the tools and support they need to work efficiently, and shareholders can be confident that their network is both secure and robust.